HH77 Privacy Policy — How We Protect Your Data in Pakistan

This Privacy Policy applies to all players who register an account, make a deposit, place a bet, or otherwise interact with the HH77 platform at hh77.run. HH77 operates primarily for Pakistani players and we handle all personal data and financial transaction information with the security, transparency, and respect that your trust deserves.

We wrote this Privacy Policy to be genuinely readable. If you are a Pakistani player trying to understand how your data is handled at HH77, you should be able to read this document and come away with a clear understanding — not more questions. If anything here is unclear, please contact our support team and we will explain it in Urdu or English as you prefer.

HH77 is the operator of the online gaming platform at hh77.run. For the purposes of this Privacy Policy, "HH77", "we", "us" and "our" refer to the platform operator. "You" and "your" refers to any person who accesses, registers with, or uses the HH77 platform in any capacity.

This Privacy Policy covers all personal data processed in connection with your HH77 account — from the moment you visit the registration page to every deposit, bet, withdrawal, and customer support interaction you have with us. It covers data collected on our website, through our mobile-optimised platform, and through our payment integrations with Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners operating in Pakistan.

By registering an account at HH77, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy works alongside and should be read together with HH77's Terms and Conditions and Responsible Gaming Policy.

HH77 collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from payment providers when you transact in PKR. Here is a breakdown of each category:

HH77 applies a data minimisation principle — we only collect what is genuinely necessary for the specific purpose stated. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy.

HH77 collects and processes your personal data only for specific, legitimate purposes. For each purpose, we rely on one of the following legal bases: your consent (which you gave at registration), the performance of our contract with you (providing gaming services and processing your PKR transactions), compliance with legal obligations (anti-money-laundering, age verification), or our legitimate interests (fraud prevention, platform security).

The specific purposes for which HH77 processes your data are:

• Account creation and management: To register your HH77 account, maintain your player profile, and provide access to all platform features.
• Transaction processing: To credit your PKR deposits from Easypaisa, JazzCash, NayaPay, SadaPay, and bank transfers, and to process your withdrawal requests back to those payment methods.
• Identity and age verification: To confirm you are at least 18 years of age and to verify that you are who you say you are — a legal requirement for all licensed gaming platforms.
• Anti-money-laundering (AML) compliance: To monitor transactions for suspicious patterns and report as required under applicable regulations. This is a legal obligation that HH77 cannot opt out of.
• Fraud prevention and security: To detect and prevent unauthorised account access, duplicate account creation, and any other activity that could harm you or other HH77 players.
• Responsible gaming: To monitor gaming patterns that may indicate problematic behaviour and to implement responsible gaming tools when requested.
• Customer support: To investigate and resolve your queries, disputes, and complaints effectively.
• Platform improvement: To understand how players use HH77 and to improve game performance, navigation, and payment processing — all as aggregate anonymised analytics.
• Marketing communications (with your consent): To send you information about HH77 promotions, bonuses, and platform updates, where you have opted in to receiving such communications.

Given that HH77 processes real PKR transactions — including deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and debit/credit cards — we apply the highest standards of payment data protection to every transaction on the platform.

All payment processing at HH77 is handled through PCI DSS-compliant payment infrastructure. This means that your PKR transaction data passes through systems that meet international card industry security standards. HH77 does not store full card numbers, CVV codes, or full bank account details in a form that could be used to process unauthorised transactions.

When you deposit via Easypaisa or JazzCash at HH77, the transaction is processed directly between your mobile wallet and our payment gateway. HH77 receives confirmation of the transaction and the amount — we do not receive or store your mobile wallet PIN or any authentication credentials.

Withdrawals from HH77 to your registered PKR payment method are processed to the same account you verified at registration. This is a security measure — it means your winnings can only go to an account that belongs to you personally, protecting against unauthorised withdrawal attempts.

HH77 uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players interact with the site. Here is what each type of cookie does at HH77:

• Strictly Necessary Cookies: These are essential for the HH77 platform to function. They maintain your login session, remember your game preferences within a session, and ensure that your PKR bet placements and cashout actions are attributed to the correct account. You cannot opt out of strictly necessary cookies and continue using HH77.
• Functional Cookies: These remember your language preferences, your stored payment method choices, and your responsible gaming settings so you do not have to re-enter them every session at HH77. These can be disabled, though doing so may reduce convenience.
• Analytics Cookies: HH77 uses anonymised analytics to understand aggregate patterns of platform use — which game categories are most visited, where players spend the most time, and where the navigation causes friction. This data is never linked to individual player identities. You can opt out of analytics cookies via the cookie preferences settings in your HH77 account.

HH77 does not use third-party advertising cookies or retargeting pixels that track your activity across other websites. Our cookie usage is limited to what is necessary to run the platform and understand its performance in aggregate.

HH77 does not sell your personal data to any third party under any circumstances. Data sharing at HH77 is limited to the following categories of recipients, all of whom are bound by appropriate data processing agreements and confidentiality obligations:

• Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners receive the transaction information necessary to process your PKR deposits and withdrawals. This is limited to the minimum data needed to complete the transaction.
• Identity Verification Services: Where HH77 uses a third-party identity verification partner to confirm player identity and age, your verification documents are transmitted securely to that partner for processing. Verification data is not retained beyond what is required for the verification purpose.
• Regulatory Authorities: HH77 is legally required to share certain transaction and player data with the gaming regulatory authority under whose licence we operate, and with financial intelligence authorities where suspicious transaction reporting is required. This is a legal obligation.
• Technology Service Providers: HH77 uses carefully vetted technology providers for functions such as cloud infrastructure, customer support software, and platform analytics. These providers are contractually prohibited from using HH77 player data for any purpose other than providing their service to us.
• Law Enforcement: In response to valid legal requests, court orders, or where required to prevent fraud, money laundering, or other criminal activity, HH77 may be required to share player data with law enforcement or other government authorities.

HH77 implements multiple layers of technical and organisational security measures to protect your personal data and PKR transaction information from unauthorised access, alteration, or disclosure. These measures include:

• 256-bit SSL encryption on all data transmitted between your device and HH77's servers — the same standard used by major international banks.
• Encrypted data storage for all personally identifiable information and payment data at rest in HH77's database infrastructure.
• Strict access controls within HH77's operational team — employees only access the player data they need to perform their specific job function. Access logs are maintained and reviewed regularly.
• Regular security audits and penetration testing of HH77's platform infrastructure by independent cybersecurity specialists.
• Two-factor authentication (2FA) options for player accounts — HH77 strongly recommends enabling 2FA for all accounts, particularly those with larger PKR balances.
• 24/7 automated security monitoring that detects and flags suspicious login attempts, unusual transaction patterns, and other potential security events in real time.

No security system is 100% impenetrable. In the event of a data breach that poses a risk to your rights, HH77 will notify affected players promptly and take immediate remediation steps.

As an HH77 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at support@hh77.run. HH77 will respond to all data rights requests within 30 calendar days:

HH77 operates an absolute minimum age requirement of 18 years. The platform, its games, and its services are not directed at, designed for, or intended to be used by anyone under 18 years of age. HH77 does not knowingly collect personal data from minors.

As part of our registration and verification process at HH77, we require players to confirm their date of birth and may request documentary proof of age (CNIC, passport, or equivalent). Where HH77 discovers that a player under 18 has registered an account, the account will be immediately closed, all deposits will be returned to the payment method used, and any winnings will be forfeited in accordance with our Terms and Conditions.

If you believe a minor is accessing HH77, please contact our support team immediately at support@hh77.run. We will investigate and act promptly.

HH77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your HH77 account plus a minimum of 5 years following account closure, as required by anti-money-laundering regulations applicable to gaming platforms.
• PKR transaction records: Retained for a minimum of 5 years from the date of the transaction in compliance with financial record-keeping requirements.
• Identity verification documents: Retained for the duration of your account relationship plus 5 years. Documents are stored in encrypted form and access is restricted to compliance personnel only.
• Customer support communications: Retained for 3 years from the date of the final communication to allow for dispute resolution and service quality review.
• Cookie and analytics data: Anonymised analytics data is retained indefinitely in aggregate form. Session cookies expire at the end of each browsing session. Functional preference cookies have a maximum lifespan of 12 months.
• Marketing consent records: Retained for the duration of your consent plus 3 years as evidence of consent, even after you withdraw consent.

At the end of applicable retention periods, your data is securely deleted from HH77's systems using methods that prevent reconstruction or recovery.

HH77 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to how we describe our privacy commitments to Pakistani players. The "Last Updated" date at the top of this page reflects the most recent revision.

When we make material changes — those that meaningfully affect how your data is processed or your rights in relation to it — HH77 will notify registered players via the email address on their account at least 7 days before the changes take effect. For non-material clarifications and formatting updates, the page will be updated without advance notice.

Your continued use of HH77 after any updated Privacy Policy takes effect constitutes your acknowledgment of the updated terms. If you disagree with any update, you have the right to request account closure and deletion of your data before the new policy takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data held by HH77, please contact us using any of the following channels:

• Email: support@hh77.run — for all written privacy requests. Please include "Privacy Request" in your subject line and confirm your registered mobile number so we can locate your account.
• Live Chat: Available 24/7 in Urdu and English at hh77.run. For data access requests, live chat can initiate the process though formal responses will be sent via email.

HH77 will acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days. For complex data access requests involving large volumes of historical data, we may extend this period by an additional 30 days with advance notification.

If you are not satisfied with HH77's handling of your privacy request or concern, you have the right to raise the matter with the relevant gaming regulatory authority or data protection regulator applicable to our operations.